Tenant Forum
Tenant Participation in Clanmil Housing
At Clanmil we believe that it is important to involve tenants in the services provided.
To enable us to achieve this we promote tenant involvement through the following mechanisms:
The Clanmil Chronicle
The Clanmil Chronicle is issued three times a year. We welcome suggestions from
tenants and staff for items they would like to see included with the Chronicle and we
also welcome editorial contribution from tenants. Anyone who would like to know more
about the Chronicle should contact head office. View current edition.
Letters and Meetings
If we are proposing any changes to a tenants home or the housing scheme, including the
services we provide, we undertake to provide tenants with the relevant information and
consult them or their tenant representatives as appropriate.
Tenant Associations and House Committees
Each housing scheme is encouraged to set up a tenants association and a committee to
address issues that affect the housing scheme. We now have 15 tenants associations
or House Committees in our sheltered housing schemes. The tenants associations sign
up to a Constitution that is available through the staff at Northern Whig House.
If anyone would like further information about the role of tenants association please
contact us.
The Tenant Forum
In January 2000 Clanmil established the Tenant Forum. The purpose of the Forum is to
review policies and performance of the Association on matters that may affect all of
Clanmil tenants. The Tenants Associations and House Committees are encouraged to
nominate two representatives to attend the Forum which meets approximately four times
each year. Even if a housing scheme does not have a Tenants Association, the
Association encourages tenants in any scheme to send a representative to the Forum.
Tenant Forum members are required to sign up to the Terms of Reference and a copy is
available from Northern Whig House. Further details on the Tenant Forum can be
obtained by contacting us.
Over the past 18 months the Tenant Forum has been involved in drafting and reviewing
policies in a number of key areas including:-
We welcome new members to the Forum, particularly from family and general needs housing
schemes.
Membership of The Tenant Forum
The Chair of the Tenant Forum is Will Linton. Will is a tenant representative
from Hezlet Court, sheltered housing scheme in Coleraine. Will was also elected by
the Forum to be the tenant representative on the Association's Board of Management.
There are twenty tenant representatives on the Forum. The Forum is also attended by
the Chair and Vice Chair of Clanmil, Chief Executive, Director of Housing, Housing
Officer and a representative Scheme Coordinator. Other staff attend the Forum meetings
as required.
The minutes of the Tenant Forum are available to tenants. If anyone would like to
receive minutes of these meetings when they are approved then please contact Northern
Whig House. The Forum Minutes are also displayed on the Notice Board in the sheltered
housing schemes.
NEWS - TENANT FORUM ELECTS LEADERS AT THE AGM
22 September 2006
 The Tenant Forum held its Annual General Meeting on 16th June 2006 at Clanmil offices in Northern Whig House, Belfast.
At the meeting members unanimously elected Will Linton as Chair and Des Long as Vice Chair of the Tenant Forum. Will has served as Chair on the Forum since its inception in 2000. He is the Chair of Hezlet Court House Committee in Coleraine and also sits on the Board of Management and Audit Committee of Clanmil.
Des Long is a tenant in Giboney Court sheltered housing scheme in Cookstown and he has been a member of the Tenant Forum for a number of years.
The Tenant Forum meets quarterly and is a consultative body to review policy affecting the tenants and to oversee performance. The minutes of the Forum are available for any tenant. Please contact Northern Whig House and speak to housing management staff and we will put you onto a mailing list for future issues of the minutes. New members to the Forum are welcome. House Committees and Tenants Associations are encouraged to join the Forum. Even if your housing scheme does not have an established committee, up to two representative tenants from such schemes may participate in the Forum.
Over the past couple of years the Forum has considered policy reviews including The Service Charge Policy, the Rent Setting Policy, and has reviewed and monitored performance in relation to repairs, arrears and empty properties. The Forum has also introduced a Code of Conduct for members and reviewed the Terms of Reference for the Forum. Meetings are held in Northern Whig House and annually at an alternative venue. In March 2006 members held their meeting in Castlereagh Borough Offices at the invitation of the Chair of Clanmil Housing, Geraldine Rice who also held the office of Deputy Mayor of Castlereagh Council. Members enjoyed a tour of Castlereagh Offices followed by lunch at the Council’s prestigious new offices.
At present representative members from sheltered housing schemes for older people are on the Tenant Forum. We particularly welcome tenants from other housing schemes including family developments and accommodation for single people. The next meeting of the Forum is 29th September 2006. Please contact your Housing Officer or Housing Management staff in Clanmil on
028 9087 6000 or email us at housing@clanmil.org.uk We will be delighted to talk to you or any tenants on membership to the Forum.
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