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Coronavirus - office closures, home visits and repairs

In line with Government guidance aimed at slowing the spread of Covid-19 (Coronavirus) in ...

Gabriel and Grace Come Up with A Winner

Work is almost complete on the construction of Clanmil Housing Group's 20 much needed new ...

Clanmil Plants 1400 Native Trees in One Week

Northern Ireland housing association, Clanmil Housing Group, is partnering with the Trees...

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Coronavirus - office closures, home visits and repairs

18 March 2020

In line with Government guidance aimed at slowing the spread of Covid-19 (Coronavirus) in Northern Ireland, Clanmil Housing Association will close its offices to members of the public from 5pm on Wednesday 18 March 2020 until further notice.

We are also introducing measures to help us deliver essential services safely to the people who live in our homes during this time. This includes minimising face-to-face contact as much as possible to ensure the safety of our team, tenants, residents and contractors.

How to Contact Us


While our offices are closed to visitors, our team can be reached during normal office hours (9.00am to 5.00pm, Monday to Friday):

  • by email to an individual team member's email address or to housing@clanmil.org.uk

  • by telephone for urgent enquiries (not repairs) on 028 9622 3905

  • by telephone for emergency essential repairs only on 028 9622 3907

  • by telephone for rent arrears on 028 9622 3906

  • by telephone for Money Advice on 028 9622 3908

  • via Facebook Messenger @clanmilhousing, Twitter @ClanmilHousing or our website clanmil.org


Outside office hours, our out-of-hours emergency repairs service will continue to operate on tel: 028 9042 1010. Please remember that this service is for emergency essential repairs only.

Home Visits


Until further notice, home visits will be significantly reduced. Our staff and contractors will implement an enhanced risk assessment prior to visiting any home or scheme, effective immediately. This will involve tenants answering a few questions regarding their household's health and recent travel before a decision will be made on a home visit.

Repairs Service


As a result of restrictions being implemented by some contractors, internal repairs must now be limited to emergency and essential work only. Non-essential repairs will not be carried out at this time.

External repairs and repairs to vacant properties will continue as normal for now.

We are asking tenants to continue to log non-essential repairs as usual, so that they can be addressed when normal service resumes.


Clare McCarty, Clanmil Group Chief Executive, said:

"I apologise for any inconvenience these measures may cause for the people who live in our homes and ask for your understanding and support as we work to continue to deliver services to you in very challenging circumstances.

We must all do what we can to slow the spread of this virus. This, together with our desire to ensure the safety of you, our tenants and residents, and that of our staff and contractors, has led us to introduce these measures.

We work with a range of partners and contractors to deliver our services. Any further changes they make to their working practices may also affect our service delivery going forward.

We will provide regular updates as the situation evolves."




Gabriel and Grace Come Up with A Winner

18 February 2020

Work is almost complete on the construction of Clanmil Housing Group's 20 much needed new family homes at Downpatrick Street in Crossgar.




Clanmil Community Cohesion Officer, Philip Whyte, and Development Officer, Pauline Johnston, present prizes to joint winners Gabriel Gormley and Grace Chapman who named Crossgar's new Everogue Lane housing development


Clanmil, who are redeveloping a formerly derelict site in the village, recently approached two local schools, Glasswater Primary and Cedar Integrated Primary, in a quest for an original name for the new housing scheme.

Pupils were asked to come up with an imaginative name that would reflect the site's surroundings or some other interesting aspect of the local area.

35 entries were received from primary 7 pupils at the two schools, the most imaginative of which were submitted to Newry, Mourne and Down District Council who chose the winning name.

The new development will be known as Everogue Lane. This reflects the original name for the village, Everogues Bridge, before it became known as Crossgar.

The winning name is a combination of ideas from former Glasswater Primary pupil Grace Chapman and Gabriel Gormley, a former pupil at Cedar Integrated Primary.

Philip Whyte, Clanmil Community Cohesion Officer, presented the pupils with Amazon Fire tablets in recognition of their creativity. He said;

"We are delighted by the interest that the children have shown in our development and very impressed by the standard and range of names suggested. Well done to everyone who got involved and thank you to the schools for helping with the competition.

"Congratulations to Gabriel and Grace who have together come up with the perfect name for the scheme. These new homes will add to the vibrancy of this lovely village and we're really looking forward to welcoming families to their new homes at Everogue Lane in a just few weeks time."

Everogue Lane is being promoted as a Housing for All scheme where people can choose to live with others regardless of their religion or race, in a shared neighbourhood that is safe and welcoming to all. The 20 new homes, including 6 houses and 14 apartments, will be allocated to people from the social housing waiting list.

Noel Ellison, Vice Chairperson of Crossgar Community Association said;

"Crossgar has been waiting a long time for the development of this site and it's very fitting that the name chosen for it looks back to Crossgar's long history. Village residents have expressed how pleased they are with the design and high quality finish of this much needed social housing and we look forward to welcoming the new tenants to our village. We hope they' ll be happy in their new homes and consider getting positively involved in village life."

The Everogue Lane shared housing scheme is being delivered through the (Draft) Programme for Government Shared Housing Programme; 'Housing for All'. The Department for Communities provided £1.5m funding towards the cost of developing the scheme and to support the development of the shared scheme's five-year Good Relations Plan.

Rowallane Councillor, Terry Andrews, welcomes the Everogues Lane development. He said: "It is hard to believe where the years have gone since Carraigview in Raholp was handed over to tenants in April 2013. It was then that the availability of an open space in the centre of Crossgar was highlighted with Clanmil.

"Following lobbying by myself and Margaret Ritchie it is good to see the end result, with Everogue providing much needed homes in the area and part of the shared future scheme all of which is an excellent idea. I would like to congratulate tenants and wish them all the best for the future as they prepare to settle down in their new homes."




Clanmil Plants 1400 Native Trees in One Week

18 February 2020

Northern Ireland housing association, Clanmil Housing Group, is partnering with the
Trees on the Land charity to plant 1,400 trees in neighbourhoods across Northern
Ireland over the next week.



Trees on the Land is a cross-border initiative that provides landowners throughout
Ireland with native trees to plant on their land. The vision is to establish tree cover
and woodland in rural and urban areas that will grow for many years, providing
valuable resources and benefitting the environment.



With 1,400 trees being planted at 25 of its housing developments, Clanmil is
undertaking one of the largest planting projects in Northern Ireland under the Trees
on the Land initiative.

This initiative relies on donations from the public and sponsorship from businesses to
provide and distribute the trees. The trees planted by Clanmil have been kindly
sponsored by online jeweller, My Irish Jeweller.

Volunteers drawn from the Clanmil team, people who live at the neighbourhoods involved and pupils from local schools, will plant a mix of Sessile Oak, Common Alder, Downy Birch, Hazel, Hawthorn, Rowan and Scots Pine along with 120 apple, pear, plum and damson trees.

The trees will provide valuable services for the communities where they are planted. They will absorb carbon dioxide and other air pollutants as they grow, playing a vital role in regulating air quality. They will soak up excess rainwater and provide shelter while supporting local wildlife. The fruit trees will also provide fresh fruit for people to enjoy.

Tim O'Malley, Community Development Manager at Clanmil explained why the
housing association is involved: "At Clanmil we are committed to working towards a greener future that promotes long-term sustainability and wellbeing, and that is why we are so pleased to be part of the fantastic Trees on the Land initiative. As well as the many important environmental benefits of trees, they bring beauty and tranquility to neighbourhoods, particularly in urban areas, and help make them good places to live."

Linzi Webb, Clanmil Good Relations Officer is co-ordinating the tree planting. She
said:

"We are delighted with how people have really connected with this project. One of our tenants has got involved because he wants to plant a tree for each of his grandchildren. Another volunteer is taking part because he wants to plant a tree in memory of his late grandmother who used to live at one of the housing developments where the planting is taking place. Others simply want to help leave a lasting legacy for future generations."

Imogen Rabon of Trees on the Land said:
"We are absolutely delighted to be planting trees with Clanmil this season. They have worked so hard to get everything organised for the tree planting days and I hope the trees will give great pleasure to all of the communities involved.

"I'd like to thank everyone taking part; the Clanmil team, the residents and our brilliant sponsors My Irish Jeweler for supporting this vibrant and forward thinking community tree planting project."




Housing providers bring local people and services together

10 December 2019

Four housing associations have joined together to host an information event for people aged 55 and over who live in the homes they provide in the Derry/Londonderry area.



Pictured at the 'Making Connections' event are L-R: Peter Small, Apex tenant; Teresa McDonough, Habinteg tenant; Rachael Power from Apex; Marian McCallion, Clanmil tenant; Mayor of Derry City and Strabane, Cllr Michaela Boyle; Ryan Young from Radius; Margaret McLaughlin from Habinteg; Austin Kelly from Clanmil and Bernie Cassidy, Radius tenant.


More than 80 people attended the free "Making Connections" event at the Maldron Hotel in the City which was organised by Apex, Clanmil Housing, Radius and Habinteg.

At the event, which was introduced by Cllr Michaela Boyle, Mayor of Derry City and Strabane District, people were able to find out about local services for over 55s. They also enjoyed lunch, music and a game of bingo together.

North West Volunteer Centre, Libraries NI, Drink Wise, Good Morning Call, Pension Wise and the Disability Equality Group all had information stands at the event. Advice on will writing, welfare and local foodbanks was also available.

Marian McCallion, who attended the event said:

"We've had a great day and I've found out lots of useful information about what's going on in my local area that I could be involved in. It was really nice to spend time with my neighbours and meet up with other people who live close by. Hopefully there will be more events like this coming up."

Austin Kelly, Community Cohesion Officer at Clanmil said:

"It makes perfect sense for housing associations in the area to work together like this. Our tenants all share the same issues and interests and we can do much more to support them by working together.

"Events like this not only help people find out about, and tap into, the services and activities available in their area, but they also provide opportunities to meet new people, make friends and build a wider social network. We're really pleased that so many people have come along."

Rachael Power, Senior Communities Officer at Apex commented:

"It's been fantastic to see older tenants from across the city enjoying an afternoon together in the lead up to Christmas. For many, this is a magical time of year but it can also become a lonely period for those who don't have a wide circle of family and friends. We're delighted to be able to jointly host this event allowing neighbours to come together and build stronger friendships."

Margaret McLaughlin, North West Community Involvement Officer with Habinteg said:

"It has been such a positive event for local residents enjoying the social aspect of the occasion while accessing real support, and for those of us helping to deliver services to the community, being able to work together and pool our shared experience."

Ryan Young, Community Empowerment Coordinator at Radius said:

"We are delighted to work in partnership with our housing association colleagues on initiatives like this, which make such a difference to the people living in our communities."




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Latest News

Coronavirus - office closures, home visits and repairs

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