Performance Information
Here we have presented extracts from our annual report to keep you informed about how we are performing.
Rent Arrears at 31 March 2007
| |
Housing Schemes |
Housing with Care |
| Rent & other charges to be collected |
£6,695,751 |
£736,658 |
| Arrears (not
including outstanding housing benefit/Supporting People
Funding) |
£102,397 |
£19,962 |
| Arrears as % of rent due |
1.53% |
2.71% |
| Void losses |
£170,439 |
£50,088 |
| Voids as % of gross total charges |
2.47% |
6.37% |
Overall Repairs - of a total of 7,048 repair requests
| Immediate 4 hours |
1,101 |
99% |
| Emergency 24 Hours |
928 |
98% |
| Urgent 4 working days |
3,893 |
95% |
| Routine 28 working days |
1,126 |
90% |
Development
| Units on Site |
299 |
| Units Completed |
92 |
|
Expenditure on Maintenance
| |
Response |
£788,851 |
| |
Planned |
£1,513,410 |
| |
Cyclical |
£792,140 |
| |
TOTAL |
£3,094,401 |
|
House Sales
| |
Total no of House Sales |
8 |
Complaints
 |
Total no of Complaints Recorded | 34 |
 |
Total no of Complaints Resolved |
33 |
 |
Maintenance/Development |
23 |
 |
Staff |
1 |
 |
Allocations |
1 |
 |
Consolidated |
1 |
 |
Compensation |
1 |
|
Rent |
4 |
 |
Security |
1 |
 |
Others |
2 |
|
Housing Stock at 31 March 2007
|
Housing with Care | 41 |
|
Supported & Shared Housing |
70 |
|
Sheltered Housing |
950 |
|
General Needs Housing |
544 |
|
Category 1 - Older People |
92 |
|
Scheme Co-ordinator Housing |
5 |
|
Group Housing |
6 |
| |
Total |
1,708 |
|
Lettings
|
New Lettings | 109 |
|
Re-lets |
207 |
| |
TOTAL |
316 |
|
View 2004-2005 performance
information
© 2001 -2005 Clanmil Housing
|
