Performance Information
Here we have presented extracts from our annual report to keep you informed about how we are performing.
Rent Arrears at 31 March 2008
| |
Housing Schemes |
Housing with Care |
| Rent & other charges to be collected |
£7,517,113 |
£840,759 |
| Arrears (not
including outstanding housing benefit/Supporting People
Funding) |
£159,339 |
£9,076 |
| Arrears as % of rent due |
2.12% |
1.08% |
| Void losses |
£171,298 |
£26,470 |
| Voids as % of gross total charges |
2.22% |
3.05% |
Overall Repairs - of a total of 6,847 repair requests
| Immediate 4 hours |
896 |
99% |
| Emergency 24 Hours |
712 |
95% |
| Urgent 4 working days |
3,045 |
95% |
| Routine 28 working days |
2,194 |
95% |
Development
| Units Under Construction |
179 |
| Units Completed |
255 |
|
Expenditure on Maintenance
| |
Response |
£724,697 |
| |
Planned |
£894,459 |
| |
Cyclical |
£976,118 |
| |
TOTAL |
£2,595,274 |
|
House Sales
| |
Total no of House Sales |
1 |
Complaints
 |
Total no of Complaints Recorded | 47 |
 |
Total no of Complaints Resolved |
46 |
 |
Maintenance/Development |
23 |
 |
Staff |
6 |
 |
Allocations |
6 |
 |
Consolidated |
3 |
 |
Compensation |
0 |
|
Rent |
2 |
 |
Security |
0 |
 |
Others |
4 |
 |
Services at Schemes |
3 |
|
Housing Stock at 31 March 2008
|
Housing with Care | 42 |
|
Supported & Shared Housing |
73 |
|
Sheltered Housing |
951 |
|
General Needs Housing |
771 |
|
Category 1 - Older People |
121 |
|
Scheme Co-ordinator Housing |
3 |
|
Group Housing |
6 |
| |
Total |
1,967 |
|
Lettings
|
New Lettings | 234 |
|
Re-lets |
117 |
| |
TOTAL |
351 |
|
© 2001 -2005 Clanmil Housing
|
