Performance Information
Here we have presented extracts from our annual report to keep you informed on how we are performing.
Rent Arrears at 31 March 2004
| |
Housing Schemes |
Housing with Care |
| Rent & other charges to be collected (not including voids and units occupied by scheme coordinators) |
£4,786,532 |
£588,259 |
| Arrears (not including outstanding housing benefit) |
£110,558 |
£10,196 |
| Arrears as % of rent due |
2.31% |
1.79% |
| Void losses |
£210,857 |
£17,769 |
| Voids as % of gross total charges |
4.19% |
3.02% |
Overall Repairs - of a total of 4,442 repair requests
| Immediate 4 hours |
458 |
100% |
| Emergency 24 Hours |
705 |
98% |
| Urgent 4 days |
2030 |
99% |
| Routine 28 days |
1249 |
98% |
Development
| Units on Site |
290 |
| Units Completed |
90 |
| Units in Year One of Development Programme |
116 |
|
Expenditure on Maintenance
 |
New Tenants 2003-2004 (269 from Common Selection Scheme)
| |
Applicants |
|  |
Applicant chose Clanmil |
42% |
 |
Applicant chose other landlords including Clanmil Transfers |
10% |
 |
Internal Transfers |
7.4% |
 |
Transfers from other Housing Associations |
8.6% |
 |
Transfers from NIHE |
29.4% |
 |
Direct Exchange |
0.7% |
 |
Local Authorities GB |
0.4% |
 |
Other |
1.5% |
|
 |
Occupied Properties as at 31 March 2004
|
Occupied |
1,444 |
|
Void |
64 |
|
Scheme Co-ordinator Units |
14 |
|
 |
Housing Stock at 31 March 2004
|
Housing with Care | 41 |
|
Supported & Shared Housing | 42 |
|
Sheltered Housing | 965 |
|
General Needs Housing | 379 |
 |
Category 1 - Older People | 81 |
|
Scheme Co-ordinator Housing | 14 |
| |
Total | 1,522 |
|
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© 2001 -2003 Clanmil Housing
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