- Your Home
- Your Community
- Find a Home
- New Homes
- Contact Us
- @ClanmilHousing on Twitter
- Bogus Caller Advice
- Ni Water Advice
New Glengormley Homes Underway
Work has started on the construction of 48 much need...
Young footballers in Dungannon are being encouraged to spend their evenings training with ...
Clanmil Housing has been named Best Employer for Diversity and Equality in Northern Irelan...
Clanmil Housing Group is a not for profit housing association that owns and manages over 4,600 homes throughout Northern Ireland. We take the confidentiality and security of the information we hold about our customers and colleagues very seriously. This Privacy Notice explains how we use the personal information we collect.
Our privacy notice covers the following areas to explain our approach to Data Protection. Please click on the headings below to see the relevant information:
We collect information in a variety of ways, including:
When tenants first apply for social housing (by application to the Northern Ireland Housing Executive), ‘every applicant’ will provide ‘consent’ which allows Registered Social Land Lords to process personal data in connection with your application and any subsequent tenancy that you take up. The processing of your personal data is also necessary for the ‘Legitimate Interests’ (of Clanmil) in managing your tenancy, but also the legitimate interests of third parties to whom we may share data (and examples of these agencies are shown below).
The legal basis for processing of personal data will be through consent and legitimate purposes.
We collect personal information about:
Tenants: This includes current, former and potential tenants, who live in our properties or access our support and other services, and could also include their family and people associated with them.
Anyone who makes a complaint or enquiry and visitors to our website and offices
We use the information we collect so that we can deliver our services to you. We use information to:
We will not share your personal information without your consent, unless allowed by law. Examples of organisations we may share your information with, where appropriate, are:
Under the General Data Protection Regulations individuals can find out if we hold any personal information (including CCTV images of themselves) by making an ‘access request’. If we do hold information about you we will tell you what this is and let you have a copy of it. You can also be provided with information about the processing i.e. the purposes of the processing, categories of data processed, data portability, retention periods, rectification, erasure and to restrict or object to processing. If you wish to exercise any of your rights please complete an online request.
It is unlikely that we will transfer your personal details outside of the EEA. Where any transfer is made outside of the European Union, it will be in compliance with the conditions for transfer set out in GDPR.
Personal Data will be retained in line with the Association’s Data Retention Schedule which is reviewed annually – if you would like to see how long we keep personal data please click here.
We keep our privacy notice under regular review and will place any updates on this webpage. The Notice was last reviewed in May 2018.
Clanmil is registered as a Data Controller with the Information Commissioners Office (ICO) and is registration is renewed annually. The point of contact within Clanmil in
relation to all data protection issues is:-
Business Improvement Manager (DPO)
028 9087 7040
If you have any concerns regarding the security of the data that Clanmil holds on you, you can raise the matter with Clanmil's Data Protection Officer above, however you can, if you wish, raise the matter directly with the Information Commissioner’s Office. Contact Details are as follows:-
The Information Commissioner’s Office – Northern Ireland
14 Cromac Place
Telephone: 028 9027 8757 / 0303 123 1114
New Glengormley Homes Underway
Work has started on the construction of 48 much need
Young footballers in Dungannon are being encouraged to spend their evenings training with
Clanmil Housing has been named Best Employer for Diversity and Equality in Northern Irelan