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Kind hearted staff and tenants at Clanmil Housing’s Abercorn Court, Cramsie Court and Hezl...
A newly formed resident group in Portadown has struck lucky in a funding competition run b...
Families have recently moved into ten much needed new homes at Gainsborough Drive in North...
Clanmil Housing Group is a not for profit housing association that owns and manages over 4,400 homes throughout Northern Ireland. We take the confidentiality and security of the information we hold about our customers and colleagues very seriously. This Privacy Notice explains how we use the personal information we collect.
Our privacy notice covers the following areas to explain our approach to Data Protection. Please click on the headings below to see the relevant information:
We collect information in a variety of ways, including:
When tenants first apply for social housing (by application to the Northern Ireland Housing Executive), ‘every applicant’ will provide ‘consent’ which allows Registered Social Land Lords to process personal data in connection with your application and any subsequent tenancy that you take up. The processing of your personal data is also necessary for the ‘Legitimate Interests’ (of Clanmil) in managing your tenancy, but also the legitimate interests of third parties to whom we may share data (and examples of these agencies are shown below).
The legal basis for processing of personal data will be through consent and legitimate purposes.
We collect personal information about:
Tenants: This includes current, former and potential tenants, who live in our properties or access our support and other services, and could also include their family and people associated with them.
Employees: This includes current, former and potential colleagues and apprentices, as well as Board Members.
Anyone who makes a complaint or enquiry and visitors to our website and offices
We use the information we collect so that we can deliver our services to you. We use information to:
We will not share your personal information without your consent, unless allowed by law. Examples of organisations we may share your information with, where appropriate, are:
Under the Data Protection Act 1998 individuals can find out if we hold any personal information (including CCTV images of themselves) by making a ‘subject access request’. If we do hold information about you we will tell you what this is and let you have a copy of it. We may make a nominal charge of £10 towards our administration costs for the request, however, there will be no charge from May 2018. We will require proof of your identity before we disclose information to you. You can ask for your information by emailing the Business Improvement Manager, Jim Pow at email@example.com or write to him at Clanmil Housing Group, Northern Whig House, 3 Waring Street, Belfast, BT1 2DX. His contact telephone number is 028 9087 7040.
We are committed to ensuring that your information is kept secure. We have developed separate ICT policies which set out how we keep the information held on our systems secure. We also have a number of physical security measures in place, such as office security and confidential destruction of all waste paper. We also retain information in line with best practice, and retention periods of data we hold are reviewed annually.
We keep our privacy notice under regular review and will place any updates on this webpage. The Notice was last reviewed in May 2017.
Clanmil is registered as a Data Controller with the Information Commissioners Office (ICO) and is renewed annually.
We welcome any queries you may have regarding this Privacy Notice, or any information we hold about you. Please contact firstname.lastname@example.org or telephone 028 9087 7040
Kind hearted staff and tenants at Clanmil Housing’s Abercorn Court, Cramsie Court and Hezl
A newly formed resident group in Portadown has struck lucky in a funding competition run b