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Latest News

AROUND THE WORLD IN FIVE NIGHTS

To mark Good Relations Week 2020, Clanmil Housing Group is presenting a series of virtual ...

BANBRIDGE RESIDENTS BOND OVER ANCIENT EXERCISE REGIME

A group of people living at Hawthorne Gardens in Banbridge have come together to organise ...

Local Circus troupe take to their bikes and entertain elderly people in Belfast in lockdown

Belfast's famous revolutionary circus company Tumble Circus have been cycling the length a...

UNHAPPY WITH OUR SERVICE?

We aim to provide the best possible service but sometimes we can make mistakes, or circumstances beyond our control can affect our service.
If things go wrong, please let us know so that we can put them right.
If you feel you have received poor service from us, you can make a complaint.

A complaint might be about:

  • the standard of services provided
  • delays in our response to your enquiries or requests for a service
  • staff performance or attitude
  • failure by us to follow our policies or legislation, including on equality grounds

If you make a complaint, we will:

  • deal with your complaint quickly
  • apologise, provide an explanation and seek to find a solution when things have gone wrong
  • communicate the outcome clearly to you
  • learn from your complaint and improve our service to you

For further information please download the complaints policy:

Complaints policy quick read

Full complaints policy

or email customerfeedback@clanmil.org.uk

Latest News

AROUND THE WORLD IN FIVE NIGHTS

To mark Good Relations Week 2020, Clanmil Housing Group is presenting a series of virtual ...

BANBRIDGE RESIDENTS BOND OVER ANCIENT EXERCISE REGIME

A group of people living at Hawthorne Gardens in Banbridge have come together to organise ...

Local Circus troupe take to their bikes and entertain elderly people in Belfast in lockdown

Belfast's famous revolutionary circus company Tumble Circus have been cycling the length a...