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Coronavirus - office closures, home visits and repairs

Coronavirus Service Status

In line with Government guidance aimed at slowing the spread of Covid-19 (Coronavirus) in Northern Ireland, Clanmil Housing Association will close its offices to members of the public from 5pm on Wednesday 18 March 2020 until further notice.

We are also introducing measures to help us deliver essential services safely to the people who live in our homes during this time. This includes minimising face-to-face contact as much as possible to ensure the safety of our team, tenants, residents and contractors.

How to Contact Us

While our offices are closed to visitors, our team can be reached during normal office hours (9.00am to 5.00pm, Monday to Friday):

  • by email to an individual team member's email address or to housing@clanmil.org.uk

  • by telephone for urgent enquiries (not repairs) on 028 9087 6000

  • by telephone for emergency essential repairs only on 028 9087 6019

  • by telephone for rent arrears on 028 9087 7034

  • by telephone for Money Advice on 028 9087 7047

  • via Facebook Messenger @clanmilhousing, Twitter @ClanmilHousing or our website clanmil.org
Outside office hours, our out-of-hours emergency repairs service will continue to operate on tel: 028 9042 1010. Please remember that this service is for emergency essential repairs only.

Information on home visits and repairs
General tenant COVID-19 FAQs
Independent Living tenant COVID-19 FAQs
Request a Repair
Pay your Rent
Money Advice
Contact Us

Latest News

AROUND THE WORLD IN FIVE NIGHTS

To mark Good Relations Week 2020, Clanmil Housing Group is presenting a series of virtual ...

BANBRIDGE RESIDENTS BOND OVER ANCIENT EXERCISE REGIME

A group of people living at Hawthorne Gardens in Banbridge have come together to organise ...

Local Circus troupe take to their bikes and entertain elderly people in Belfast in lockdown

Belfast's famous revolutionary circus company Tumble Circus have been cycling the length a...