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Coronavirus - office closures, home visits and repairs

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In line with Government guidance aimed at slowing the spread of Covid-19 (Coronavirus) in Northern Ireland, Clanmil Housing Association will close its offices to members of the public from 5pm on Wednesday 18 March 2020 until further notice.

We are also introducing measures to help us deliver essential services safely to the people who live in our homes during this time. This includes minimising face-to-face contact as much as possible to ensure the safety of our team, tenants, residents and contractors.

How to Contact Us

While our offices are closed to visitors, our team can be reached during normal office hours (9.00am to 5.00pm, Monday to Friday):

  • by email to an individual team member's email address or to housing@clanmil.org.uk

  • by telephone for urgent enquiries (not repairs) on 028 9622 3905

  • by telephone for emergency essential repairs only on 028 9622 3907

  • by telephone for rent arrears on 028 9622 3906

  • by telephone for Money Advice on 028 9622 3908

  • via Facebook Messenger @clanmilhousing, Twitter @ClanmilHousing or our website clanmil.org
Outside office hours, our out-of-hours emergency repairs service will continue to operate on tel: 028 9042 1010. Please remember that this service is for emergency essential repairs only.

Information on home visits and repairs
General tenant COVID-19 FAQs
Independent Living tenant COVID-19 FAQs
Request a Repair
Pay your Rent
Money Advice
Contact Us

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